Customers expect to be able to interact with your company through any channel (brick and mortar store, web store, call center, marketplaces) and also expect to receive exceptional service when interacting with any of those channels. TotalCode OmniCommerce allows your company to offer just that: exceptional experiences at all customer touchpoints. These outstanding experiences will help make your client fall in love with your brand.
Your customers expect to be able to use gift cards, coupons, and loyalty points at your web store and at your retail store(s). Indulge them, and increase your sales.
TotalCode can publish your products at marketplaces such as Amazon and E-bay... synching your stock levels, prices and orders.
Sell and provide support over the phone, call center, kiosks, sales force tablets (including B2B), and EDI. TotalCode has all the modules you need.
It happens every day: First, your customers (and you) do their research on your smartphone, maybe call or visit a couple of stores, and at night decide to make the purchase on their computer (the order may vary). The customer no longer relies on only one channel, but rather on the Omnichannel Journey.
For starters, your customers will be your company’s best advertisers... but let’s take a look at the numbers:
TotalCode is not only a great vendor, but a true partner, in our global online growth and interactive strategies. I highly recommend TotalCode.
The best system for large scale E-commerce. I recommend it to any company planning on growing and improving their business.
TotalCode developed our idea exactly as we had imagined it. The best part is that they took note of our needs and delivered a quality product.